Reimbursement Specialist

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Lago

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

📡 Telecommunications

B2B • eCommerce • Telecommunications

Lago is a recruitment service that connects digital marketing agencies and businesses with top-tier global talent from emerging markets. Since 2015, Lago has specialized in providing remote staffing solutions, offering roles such as virtual assistants, social media managers, and customer support representatives. The company aims to empower both agencies and talented professionals by facilitating rewarding job opportunities while enabling businesses to grow efficiently and cost-effectively.

📋 Description

• Provides expert-level knowledge in identifying, validating, and filing reimbursement cases for all FBA-related issues, including inbound lost, lost and damaged inventory, misclassified fees, incorrect charges, and other related discrepancies. • Ensures accurate tracking, timely resolution, and optimization of reimbursement processes. • Advanced candidates bring experience building or maintaining automated reimbursement software, enabling scalable and efficient claim management. • Prior experience reconciling inbound discrepancies is highly desirable.

🎯 Requirements

• Identify, validate, and submit reimbursement claims for FBA-related issues, including lost, damaged, or misclassified inventory and incorrect fees • Monitor and track reimbursement cases to ensure timely and accurate resolution • Analyze reimbursement trends to identify recurring issues and implement preventative measures • Collaborate with internal teams to reconcile inventory discrepancies and billing errors • Build, maintain, or improve automated reimbursement tools and workflows (for advanced-level candidates) • Generate reports and provide insights to optimize reimbursement processes • Maintain compliance with Amazon policies and procedures • Reconcile inbound FBA shipments and identify inbound lost discrepancies that qualify for reimbursement • Knowledge, Skills, and Abilities: • Deep knowledge of Amazon FBA operations and fee structures • Expertise in reimbursement claim processes and case filing • Strong analytical and problem-solving skills to identify discrepancies and root causes • Experience with automated reimbursement software is highly desirable • Proficiency in Excel or Google Sheets for tracking and reporting • Excellent written and spoken English for communication and reporting • Strong attention to detail and organizational skills • Ability to manage multiple cases simultaneously and work independently • Knowledge of Amazon Seller Central reporting tools and dashboards

🏖️ Benefits

• Remote Work: Work from anywhere—our team is global, and we value work-life balance. • Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us. • Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. • *As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.*