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Clinician Onboarding Specialist

Job not on LinkedIn

🕒 Yesterday

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

Where this job comes from

Posted on Hire Overseas's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Hire Overseas's site. Checked 13 hours ago.

Logo of Hire Overseas

Hire Overseas

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Lead three-hour live onboarding calls with newly hired clinicians via video conference • Keep large cohorts engaged and confident through strong energy and clear communication • Walk clinicians through EHR workflows, documentation, scheduling, and platform navigation via screen share • Guide clinicians through payroll setup and timesheet entry in Rippling or a comparable platform • Answer live technical and process-related questions • Prepare materials, presentations, platform setups, participant lists, calendar invites, and pre-call communications • Respond to post-call clinician questions via email or messaging and track open questions through resolution • Escalate complex or clinical questions to the appropriate internal team member • Identify recurring onboarding questions and friction points • Document issues and help improve onboarding materials, scripts, and workflows • Take over ownership of the clinician onboarding function from a company leader

🎯 Requirements

• Strong written and verbal English communication with a clear, professional, and warm delivery • Healthcare experience, ideally in behavioral health, therapy, or clinical support • Comfort navigating and presenting EHR platforms on live screen-share calls; familiarity with Tebra is a strong plus • Experience walking clinicians or staff through onboarding processes, including healthcare guidelines, policies, and platform navigation • Familiarity with payroll systems such as Rippling, Gusto, or similar; Rippling experience is preferred • Strong energy and presence on live video calls, able to keep a large group engaged across an extended session • Proficient with Google Workspace, Notion, Airtable, and similar productivity tools • Well-organized and self-directed, managing preparation, execution, and follow-up across multiple onboarding cohorts at once • Background in credentialing, revenue cycle management, scheduling, or provider support in a healthcare setting is nice to have • Experience supporting clinician onboarding at a telehealth, virtual care, or behavioral health platform is nice to have • Experience managing onboarding programs for large cohorts across multiple sessions is nice to have • Availability Monday through Friday, 9 AM to 5 PM US Pacific Time • Updated resume required • 1–2 minute Loom video introducing yourself and describing healthcare onboarding or clinical support experience required; only candidates who submit a Loom video move to the next step

🏖️ Benefits

• Paid Time Off according to company policy • Holidays observed according to company guidelines • Remote work setup • Full-time dedicated hours with team alignment

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