Administrative Assistant

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

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Logo of Remote Raven

Remote Raven

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Enter and maintain data in the Caliber property management system • Update and maintain management reports, tracking active projects and open items across the portfolio • Track ongoing projects and flag items requiring follow-up or escalation • Upload documents to management portals and maintain organized digital records • Update homeowner and contact information, including email addresses and communication preferences • Support managers with administrative tasks while they are traveling • Handle a high volume of inbound phone calls, particularly during quarterly billing cycles • Respond to payment, account, amenity access, and general community inquiries • Respond to email inquiries and route questions to the appropriate manager • Provide accurate, helpful, and patient communication to homeowners

🎯 Requirements

• Strong administrative and organizational skills with high attention to detail • Excellent phone manner and verbal communication skills; comfortable handling a large volume of calls with professionalism and composure • Clear and professional written communication for email correspondence • Proficiency with standard computer applications and comfort learning new property management systems • Ability to manage multiple tasks simultaneously and prioritize effectively • Reliable, punctual, and self-directed with the ability to work independently • Prior experience in property management, HOA administration, or a similar customer-facing administrative role (preferred) • Familiarity with Caliber or similar property management software (preferred) • Experience with basic accounting support tasks, such as account reconciliation or billing follow-up (preferred)

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