Technical Account Manager

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Holafly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

✈️ Travel

📡 Telecommunications

👥 B2C

💰 $112.9k Seed Round - Holafly on 2019-06

Travel • Telecommunications • B2C

Holafly is a travel connectivity provider that sells eSIMs and prepaid international SIM cards to travelers, enabling mobile data access across multiple countries without relying on traditional roaming plans. It operates primarily through an online storefront and targets consumers such as tourists and digital nomads who need short-term, flexible mobile data while abroad.

📋 Description

• Lead technical onboarding: Architect seamless API integrations and custom technical setups to accelerate partner go-to-market timelines. • Drive partner retention: Act as the primary technical advisor, proactively resolving architectural bottlenecks and maintaining high integration health. • Scale account infrastructure: Build repeatable implementation workflows and documentation to support exponential B2B account expansion. • Collaborate across engineering: Partner with Product and Engineering teams to advocate for high-impact partner feature requests. • Optimize system performance: Monitor integration metrics and conduct proactive health checks to guarantee reliable, high-performance connectivity.

🎯 Requirements

• Proven track record as a Technical Account Manager, Solutions Engineer, or Technical Implementation Specialist in SaaS or B2B tech. • Strong API expertise: Practical experience with RESTful APIs, webhooks, and troubleshooting complex integration workflows. • Partner-first mindset: Demonstrated ability to translate complex technical concepts into clear solutions for commercial stakeholders. • Data-driven problem solver: Skilled at leveraging analytical tools to diagnose technical issues and drive performance gains. • Nice to Have: Prior experience in the eSIM, telecommunications, or travel technology industries. • Familiarity with developer documentation tools, Postman, and basic SQL.

🏖️ Benefits

• 100% remote flexibility: Work from anywhere with trust-based schedules that prioritize work-life balance. • Competitive salary package aligned with global market standards. • Free eSIM data allowances for all your worldwide travels. • Dedicated learning budget to foster your personal and professional growth. • Inclusive culture celebrating diversity, wellness, and continuous collaboration.