Sales Operations Support

🕒 February 25

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Holganix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🌾 Agriculture

🧬 Biotechnology

💰 $2.4M Venture Round - Holganix on 2023-03

Agriculture • Biotechnology

Holganix is a biotechnology company that produces microbial-based soil health products (Bio 800+ Thrive and Revive) designed to restore soil biology, reduce chemical fertilizer and water use, increase crop and turf yields, and sequester carbon. The company partners with farmers, turf professionals, and corporate partners through programs like Farm Possible and The Living Network to scale regenerative soil practices across millions of acres. Holganix’s living formulas contain hundreds of beneficial microorganisms and are marketed as a way to improve soil structure, nutrient availability, and water-holding capacity while lowering input costs.

📋 Description

• Be the key connection between Sales, Operations, and the Grower, ensuring a unified customer journey. • Collaborate across multiple sales teams and internal teams to ensure a seamless grower experience. • Help growers understand program benefits, requirements, and deliverables through clear, consistent communication. • Help the sales Hive team manage and grow the grower network. • Collect and manage field lists and boundaries using customer-provided data, ag platforms, or mapping tools. • Assist growers in completing and submitting key documentation accurately and on time. • Help collect and manage contracts via digital platform, ensuring records are securely tracked and properly stored. • Maintain organized records and progress tracking in HubSpot CRM. • Collaborate with internal teams to escalate and resolve any issues that may impact grower success. • Contribute to ongoing improvements of our customer support processes and documentation.

🎯 Requirements

• Agricultural background—knowledge of crop production, regenerative practices, or soil health. • Excellent interpersonal and communication skills, with the ability to build rapport and trust with growers. • Experience in customer success, account management, or ag support. • Strong attention to detail and ability to manage complex timelines and data. • Functional knowledge of HubSpot CRM or similar tools. • Proficiency with Microsoft Office. • Ability to work independently and collaboratively in a remote environment. • Understanding of carbon markets, climate-smart ag practices, or ecosystem service programs. • Familiarity with GIS or digital ag mapping tools.