Engineer – Parts & Service, Surface & Underground Drills

🔥 20 hours ago

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Logo of Sandvik

Sandvik

10,000+ employees

Founded 1862

💰 Post-IPO Debt on 2022-09

Manufacturing • Mining • Infrastructure

Sandvik is a global, high-tech engineering group that provides innovative solutions aimed at enhancing productivity, profitability, and sustainability within the manufacturing, mining, and infrastructure industries. With a strong focus on engineering and sustainability, Sandvik strives to advance the world through smarter solutions and important shifts. The company is known for its commitment to sustainable practices, innovation, and its supportive policies such as global parental leave. Operating on a global scale, Sandvik continues to be a positive force in shaping the future of industry with expertise and innovation.

📋 Description

• Drive parts sales and support dealers/customers in service, maintenance, troubleshooting, and repair of Sandvik Surface and Underground Drills • Deliver training to dealer and customer service teams • Provide technical support for commissioning, warranty handling, and advanced repairs • Conduct advanced and specialized repairs and inspections of products and equipment at customer site • Promote the sale of consumables and spare & wear parts for SUDEX/DRRI/LOHA equipment • Provide analysis, reports and supporting documentation for customer invoicing

🎯 Requirements

• Strong background in Sandvik Surface and Underground Drills • Minimum of 7 years of relevant experience • University Degree/Diploma in Mechanical or Automotive Engineering or equivalent • Solid product knowledge, trouble shooting and problem-solving experience within Surface Boom Drills and Underground Drills • Experienced in Customer Service • Strong communication skills in English, both verbal and written • Fluency in a second language is a plus.

🏖️ Benefits

• Health and Safety standards adhered to • Flexible working hours to meet customer/business needs

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