Collections Officer – 3 Month Temporary

🕒 March 28

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Hondros College of Nursing

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📚 Education

👥 B2C

Education • B2C

Hondros College of Nursing is a private, accredited healthcare education institution that provides nursing programs including Practical Nursing (PN) and Associate Degree in Nursing (ADN), with direct-entry and ADN-BSN pathways. It operates multiple campuses across Ohio, Michigan, and Indiana and offers support services such as financial aid guidance, career services, NCLEX licensing support, and flexible enrollment options to help students become licensed nurses and enter the workforce.

📋 Description

• Responsible for utilizing financial knowledge to educate and inform students of their financial status • Collect outstanding Student Payment plans and set up payment arrangements • Follow established collections processes for current and former students • Perform telephone, mail, and email contact attempts to collect account balances • Track and achieve weekly and quarterly metrics for collections • Work with students to establish payment plan arrangements • Maintain accurate notes for all accounts receivable balances • Assign out of school student accounts with Collection Agencies if needed • Perform analyses for management regarding collection trends and agency performance • Educate and counsel students about their account balances and payment plans

🎯 Requirements

• 3+ years of collections or business/accounting related work experience required • Knowledge of Fair Debt Collection Practices Act (FDCPA) is desired • Clear and professional verbal, written, and interpersonal communication skills • Excellent organization and time management skills • Strong analytical and problem-solving capabilities • High level of professional ethics and etiquette • Ability to maintain the highest level of confidentiality • Proficient in Microsoft Office Suite and the ability to utilize multiple systems • Ability to work independently and as a part of a team • HS Diploma required

🏖️ Benefits

• This is a remote/temporary position that runs for 1-3 months • Provides competitive remuneration and flexibility of working hours