Technical Account Manager

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July 16

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HONK Technologies

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Transport • SaaS • Artificial Intelligence

HONK Technologies is a company specializing in roadside assistance and related services. It provides a comprehensive, AI-powered platform that offers customizable solutions for various industries, including insurance, automotive, and logistics management. HONK is known for its industry-leading customer ratings and efficient, real-time vehicle logistics management. They offer advanced digital solutions tailored for motorcycles, EVs, and RVs, as well as accident management and catastrophe event management services. Their platform is designed to enhance customer experiences and operational efficiency by integrating advanced data insights and analytics.

51 - 200 employees

Founded 2014

🚗 Transport

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• HONK is a fast growing technology company disrupting the roadside assistance space. • A group of out of the box thinkers and doers, driven by an immense passion to challenge the old ways. • Work in a creative environment where everyday is rewarding knowing we’re assisting people in their true moment of need. • As a Technical Account Manager, leverage your product and technical expertise to help strategic customers maximize their value from HONK’s products and services. • Partner closely with our Customer Success, Sales, and Operations teams to help clients feel confident with their HONK implementations.

🎯 Requirements

• 5+ years of experience in a support, technical account management, or consulting role in a SaaS environment, ideally in the automotive industry or roadside assistance space • Keen technical mind and are comfortable discussing how customers can leverage APIs or custom code • Excellent communication skills, comfortable presenting to individual contributor stakeholders and Director+ level decision makers • Passionate about creating unique solutions to complex business problems • History of managing multiple assignments simultaneously, and can work independently to drive projects to completion with a high level of attention to detail • Experience supporting critical processes for major Enterprise customers • Proactive, empathetic, and consultative partnership style

🏖️ Benefits

• Dependent on the position offered, commission and other forms of compensation may be provided as part of a total compensation package, • Full range of medical, financial, and/or other benefits.