Inside Sales Manager

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Honor

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Healthcare Insurance • Wellness • B2C

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• Drive business growth and develop high-performing sales professionals. • Oversee consultative sales efforts to match clients with home care services that meet their needs. • Foster a customer-centric culture, ensuring your team is empathetic and service-oriented. • Lead by example, emphasizing active listening and clear communication to help customers find the right support. • Empower your team to confidently demonstrate their value to others. • Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas. • Effectively interview, hire, and train high-performing sales representatives. • Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success.

🎯 Requirements

• An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required. • Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions. • Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers. • Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment. • A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach. • The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes. • The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights. • 2+ years leading a quota-carrying inside sales team with full accountability for performance metrics. • Demonstrated success coaching team members to exceed KPIs in a high-volume, consultative sales environment. • Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.

🏖️ Benefits

• Base pay is just a part of our total rewards program. • Honor offers equity and 401K with up to a 4% match. • We provide medical, dental and vision coverage including zero cost plans for employees. • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. • We offer a generous time off program. • Mental health benefits. • Wellness program. • Discount program.