Lead Revenue Operations – Travel Procurement & AI

🕒 March 12

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Hopper

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 $96M Venture Round on 2022-11

Travel • Technology

Hopper is a travel booking platform that offers a one-stop solution for planning trips, including flights, hotels, rental cars, and homes. The platform features advanced options such as price prediction, disruption assistance, and the Price Freeze™ feature, allowing travelers to secure deals and manage changes conveniently. Hopper is known for its mobile app availability on iOS and Android, providing a streamlined experience for its users. It serves millions of travelers worldwide, offering VIP support and various affiliate programs for partners.

📋 Description

• Take ownership of designing, building and scaling data models, dashboards and reporting frameworks to provide clear visibility into the revenue funnel. • Embed AI tools at the core of your analytical workflow to accelerate insight generation and improve output quality. • Lead deep-dive analytical projects to identify trends and anomalies, and translate complex findings into clear action plans. • Define and track key performance indicators (KPIs) that measure both financial results and process effectiveness. • Map, challenge and rebuild revenue workflows (pipeline management, forecasting cadences, sales incentive structures). • Implement end-to-end operational improvements, from design through team adoption. • Identify and directly deploy AI solutions to fundamentally transform how revenue processes operate. • Develop a hands-on understanding of our technology ecosystem (data pipelines and customer-facing products) to diagnose friction points or data loss. • Collaborate with Product and Engineering teams to prioritize improvements to internal tools. • Translate business problems into precise technical requirements for development teams. • Prepare strategic internal meetings and follow up to ensure decisions are translated into concrete actions. • Build analytical frameworks that support quarterly planning and goal setting. • Contribute to go-to-market strategy by providing a data-driven perspective. • Spend time in the field with commercial teams to identify real friction points and resolve them.

🎯 Requirements

• 3–5 years of experience in Revenue Operations (RevOps), Sales Operations, Strategy & Operations, or a similar analytical/business role. • Fluency in English, as we operate internationally with distributed teams. • Proven track record of building solutions (data models, dashboards, operational frameworks), not just making recommendations. • Strong commercial instinct combined with analytical rigor; comfortable moving from strategic discussion to technical execution. • Genuine enthusiasm for AI and experience using it to accelerate and improve your own work. • Proficiency in SQL and experience with BI tools (e.g., Looker, Tableau, BigQuery or similar). • Experience working cross-functionally with Product and Engineering teams. • A propensity for fundamental thinking—questioning assumptions to optimize processes. • Strong sense of ownership and ability to thrive in ambiguous, fast-moving environments.

🏖️ Benefits

• Hopper covers 100% of premiums for the group benefits plan. • Hopper provides life, short-term and long-term disability coverage. • Health Spending Account (HSA) that covers eligible medical and dental expenses. • All employees and their dependents have access to Dialogue telemedicine services anytime, anywhere. • All employees have access to an RRSP plan with automatic pre-tax contributions each pay period. • Please ask us about our very generous parental leave policy, well above industry standards. • Unlimited vacation. • Carrot Cash travel allowance. • Access to on-demand coworking space via FlexDesk AND a work-from-home allowance. • Entrepreneurial culture where pushing boundaries and taking risks is part of everyday work. • Open communication with management and company leaders. • Small, dynamic teams = significant impact.