Senior Compliance Officer – US EST/EMEA

🕒 April 28

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $136.5k - $170.4k / year

⏰ Full Time

🟠 Senior

🚔 Compliance

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Hospitable.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

☁️ SaaS

🏠 Real Estate

🛍️ eCommerce

SaaS • Real Estate • eCommerce

Hospitable. com is a provider of advanced vacation rental software designed to automate and simplify property management. It offers a comprehensive range of features including AI-powered guest communication, a unified inbox for managing bookings across multiple channels such as Airbnb, Vrbo, and Booking. com, and a channel manager for calendar synchronization. The platform also includes tools for task management, pricing synchronization, review management, and smart lock integration. Hospitable. com aims to empower property managers to efficiently run their vacation rental businesses while minimizing manual tasks and enhancing guest experiences. Users can also build direct booking websites and access valuable analytics and reporting features to optimize business performance.

📋 Description

• Own and operate our SOC 2 Type II compliance program end-to-end - managing the annual audit cycle, maintaining controls in Vanta, coordinating evidence gathering across teams, and remediating gaps before they become findings. • Design and lead the rollout of PCI DSS Service Provider Level 1 compliance, working with a QSA and internal engineering teams to scope the assessment, implement required controls, and prepare for audit. • Build out our GDPR compliance posture - formalising data processing records, ensuring DSAR processes are robust, and working across departments to close gaps in our data protection practices. • Manage our GRC tooling (Vanta) day-to-day - configuring tests, maintaining integrations, triaging failing checks, and keeping evidence fresh and audit-ready. • Respond to customer and partner security questionnaires, due diligence requests, and trust-related inquiries. You'll be the face of Hospitable's security posture externally. • Work with Sam whose favourite fruit is Mango. • Partner with engineering and infrastructure to translate compliance requirements into actionable technical work - writing clear tickets, not vague mandates. • Identify where compliance automation can reduce manual effort and implement it. We're a tech company; we should act like one when it comes to compliance too. • Evaluate and recommend additional frameworks or certifications that strengthen our market position as we scale.

🎯 Requirements

• Significant hands-on experience running compliance programs in a SaaS or technology company - you've been through multiple audit cycles and know what great looks like. • Deep working knowledge of SOC 2 and PCI DSS frameworks. You understand controls at a practical level, not just a theoretical one. • Experience with GRC platforms, ideally Vanta. You should be comfortable configuring tests, managing integrations, and using the platform as a source of truth rather than a reporting afterthought. • Familiarity with GDPR and data protection requirements. Formal DPO experience is a plus but not required. • The ability to work cross-functionally with engineering teams - you can read an architecture diagram, understand what a Kubernetes cluster is, and translate compliance requirements into language engineers actually want to act on. • Avid user of AI to improve and automate your workflows, knowing when to reach for it and when to step in - we don't want to be the next Delve-like. • Strong written communication. We're remote-first and async-heavy. Most of your influence will come through clear documentation, well-written tickets, and persuasive Slack messages rather than meetings. • Self-motivated and able to operate with high autonomy. You won't have a compliance team around you (yet). You need to be comfortable owning the function solo and knowing when to pull others in. • Experience working with external auditors and QSAs. You know how to prepare for and manage an audit without it becoming a fire drill. • Everything else is a lovely bonus that we're excited to hear about!

🏖️ Benefits

• A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output. • The total budget for this role is within $148,000 - $184,800.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that for US employees, the gross salary could be anywhere between $136,492.34 to $170,430.97. • We also offer options into the company equity through (RSU's) with a current grant value of up to $50,400.00 to share in the long-term upside value of the company. • For US employees: healthcare (including EPO, PPO and HSA), 401(k). • 35 days off per year, encouraged (including self-serve public holidays) and parental leave. • Complimentary mental health and emotional support with therapists on call through Slack by Spill. • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.