Customer Support Assistant – Level 1

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🔥 9 minutes ago

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Hostgator.com

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛍️ eCommerce

🌐 Web 3

eCommerce • Web 3

Hostgator. com is a leading provider of web hosting services, including shared, reseller, VPS, and dedicated hosting solutions. Operated under the Newfold Company, Hostgator is staffed by web professionals who assist customers in building their ideal websites. Known for its comprehensive offerings, it serves as a one-stop shop for various hosting needs.

📋 Description

• Provide support to customers using HostGator products and services via chat or email (tickets).

🎯 Requirements

• Experience in customer service (via chat) • Empathy as a personal value • Strong verbal and written communication skills • Interest in or affinity for technology • Ability to handle 3 customers simultaneously • Ability to work well under pressure • Willingness to learn • Organized and execution-focused

🏖️ Benefits

• 100% remote, with a monthly home office allowance of R$180.00 • Meal allowance or food voucher worth R$44.55 per working day • Health and dental plan with no co-pay for the employee • Wellness program: Gympass and telemedicine • Partnership with a pet health plan • Educational platform: undergraduate and postgraduate programs, and language courses at more than 100 educational institutions at an affordable cost • Life insurance • Free website hosting • And much more!