Support Assistant N1, Affirmative Opportunity for People with Disabilities

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🔥 50 minutes ago

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Hostgator.com

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛍️ eCommerce

🌐 Web 3

eCommerce • Web 3

Hostgator. com is a leading provider of web hosting services, including shared, reseller, VPS, and dedicated hosting solutions. Operated under the Newfold Company, Hostgator is staffed by web professionals who assist customers in building their ideal websites. Known for its comprehensive offerings, it serves as a one-stop shop for various hosting needs.

📋 Description

• Assist customers using HostGator products and services via Chat or Email (tickets), providing support for inquiries and helping resolve issues they encounter.

🎯 Requirements

• Experience in customer service (chat experience is a strong advantage) • Empathy as a personal value and a genuine interest in customer support • Well-structured verbal and written communication • Interest in learning more about the technology field • Ability to multitask and work well under pressure • Willingness to learn • Organized and execution-focused.

🏖️ Benefits

• Meal voucher or food allowance of R$44.55 per working day • Transportation voucher (mandatory for on-site work) • Health and dental insurance with no co-pay for the employee • Wellness program: Gympass and telemedicine • Partnership with pet health insurance • Educational platform: undergraduate and graduate degrees, and language courses with over 100 educational partners at very affordable rates • Life insurance • Free website hosting • And much, much more!