Shared Services Project Manager

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🕒 March 31

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House Rx

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

💰 $25M Series A on 2022-03

Healthcare Insurance • Biotechnology • Pharmaceuticals

House Rx is a company that focuses on improving the specialty pharmacy experience for patients, particularly those with complex or chronic illnesses. They provide a technology platform and pharmacy service that allows clinics to dispense specialty medications directly to patients. Their approach integrates pharmacists into care teams to enhance patient care, expedite access to therapy, and lower healthcare costs. House Rx boasts improved medication adherence rates and a reduction in overall healthcare costs through their medically integrated dispensing model. They work with healthcare providers to streamline administrative tasks and improve the overall prescriber experience, ensuring that logistical and financial barriers do not impede patient treatment.

📋 Description

• Join House Rx as a Shared Services Project Manager, where you will play a pivotal role in enhancing access and affordability of specialty medications for patients. • Primary leader of customer facing calls, accountable for the completion of implementation steps • Implementation project management through customer calls, timely follow up, and use of project management tools • Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers • Coordination with leadership to drive implementation process efficiencies for credentialing, IT workstream, and other implementation related activities • Support for initiatives and related project work • Ensure our clinic partners maintain adequate inventory & supplies to meet the needs of their patients • Work with clinic teams to streamline processes and workflows in coordination with clinical operations team • Manage any issues with patient prescription attainment, including tracking packages, troubleshooting carrier issues, and monitoring work queues as assigned. • Troubleshoot issues with claim processing, payment processing, equipment function (barcode scanners, label printers) and escalate to internal resources as appropriate • Triage support issues related to our PMS Platform for new and existing clinic partners • Act as a liaison between the patient, provider and our operational team to effectively and efficiently resolve issues.

🎯 Requirements

• You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career • You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance • You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone • You are someone who loves to dig in and can think outside the box • You are a creative problem solver interested in positively impacting each patient’s pharmacy experience • Self-motivated with sense of urgency for quality resolution • You are excited about working in a start-up environment and enjoy solving complex problems • You are someone who looks for proactive solutions and can identify more efficient workflows.

🏖️ Benefits

• Paid time off • Generous parental leave • Comprehensive healthcare, vision and dental benefits • Competitive salary and equity stake