Senior Financial Navigation Specialist

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $33 - $36 / hour

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Cornell University

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Cornell University is a prestigious Ivy League institution that provides a comprehensive education in various disciplines, placing a strong emphasis on research and academic excellence. It is home to Weill Cornell Medicine, which focuses on medical education, research, and patient care, contributing significantly to the fields of healthcare and biotechnology.

📋 Description

• Design and implement training programs for onboarding, skills refreshers, and updates on regulatory or payer changes. • Serve as a real-time support resource for staff handling escalated or complex financial navigation issues. • Create and maintain training materials including workflow documents, payer reference guides, and tip sheets. • Support the accurate completion of Good Faith Estimates, self-pay workflows, and insurance education efforts. • Analyze trends in coverage denials or payment delays and deliver targeted education based on root-cause findings. • Collaborate with the CBO and other revenue cycle partners to promote consistency in financial documentation and patient communication. • Host workflow review meetings and case study discussions to encourage best practice sharing and peer learning. • Remain current on insurance requirements, coding updates, and federal patient protection regulations. • Provide coverage for front-line navigation needs during periods of high volume or staff shortage. • Evaluate the effectiveness of training and propose adjustments based on performance metrics and team feedback.

🎯 Requirements

• High school diploma or equivalent • Minimum of 3 years of healthcare experience in financial navigation, benefits counseling, or patient access operations • Prior experience delivering staff education or mentoring strongly preferred • Expert-level understanding of health insurance benefits, CPT/ICD-10 coding, and payer coverage requirements • Clear, confident communicator with the ability to coach a wide range of learner types • Strong analytical, time management, and documentation skills • Familiarity with Epic workflows and payer portals • Able to manage competing priorities and adapt training based on team and regulatory needs.