Senior Global Service Associate – Tax & Accounting

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HSP Group

51 - 200 employees

🤝 B2B

💼 Consulting

📋 Compliance

B2B • Consulting • Compliance

HSP Group helps companies manage their international operations and expand globally. We provide HQ-based finance, tax, legal and HR personnel with a simplified, turnkey approach to ensure efficient operations, full compliance with local regulations, and needed consistency across each geography.

📋 Description

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. • Monitor and manage accounting and tax compliance requirements, including tax and statutory filings. • Provide guidance to clients on accounting and tax best practices. • Coordinate with internal teams and local service providers to ensure timely service delivery. • Develop and maintain client and local provider/team relationships and provide customized, proactive solutions. • Support development and implementation of new services and processes to improve client experience. • Maintain accurate client records and documentation using Salesforce, SharePoint, FreshDesk, Microsoft Teams, and related systems. • Create service tickets, validate customer/provider data, monitor assigned tasks, and provide updates. • Respond to ad hoc customer queries and involve appropriate teams for escalations or service add-ons. • Build and maintain region- or service-line-specific knowledge bases. • Perform additional duties as assigned.

🎯 Requirements

• Minimum 5 years of experience with accounting and tax in a customer-facing service delivery capacity. • CPA is a plus, not required. • Experience with IFRS and US GAAP. • Experience with accounting systems such as NetSuite, Xero, Sage Intacct, QuickBooks, or others. • General understanding of bookkeeping, accounts payable and receivable, management reporting, consolidation services, and related processes across multiple jurisdictions. • Strong customer-facing skills. • Excellent written and verbal communication skills. • Excellent analytical and problem-solving skills. • Project management and/or onboarding experience. • Proficiency in Microsoft Word, Excel, PowerPoint, and Visio. • Ability to work collaboratively, manage multiple business relationships, meet deadlines, and adapt to an evolving environment. • Self-motivated, detail-oriented, dependable, and proactive.

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