Broker Relationship Manager

🔥 55 minutes ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Develop, maintain, and grow relationships with local brokers, agencies, and partner organizations within the assigned North Carolina market • Drive membership growth by supporting broker sales activities and cultivating new and existing partner relationships • Provide ongoing training, coaching, and enablement to brokers on Humana products, compliance requirements, and sales best practices • Partner with brokers on community engagement efforts, marketing activations, and sales events to expand market presence • Identify, recruit, and onboard new broker partners to strengthen Humana’s distribution network • Support brokers throughout the sales lifecycle, including presentations, proposals, and troubleshooting member or prospect issues • Analyze market trends, broker performance, and sales data to inform strategies and improve outcomes • Collaborate cross-functionally with internal teams (marketing, compliance, operations) to support broker success • Participate in local events, meetings, and community outreach to build brand awareness and relationships with providers and community stakeholders • Influence local market strategy and contribute insights to broader departmental initiatives

🎯 Requirements

• Active North Carolina Health Insurance License OR ability to obtain within 90 days of hire • 2+ years of experience in the Medicare industry • Prior sales or broker-facing experience with demonstrated ability to meet or exceed targets • Prior experience building strong relationships and partnerships with community organizations and healthcare providers • Prior experience partnering external partners (brokers/agency) with training, coaching, and influencing • Must have a valid driver’s license, reliable transportation, and meet Humana’s driver safety requirements • Must currently reside in Greensboro/Winston-Salem NC area or willing to relocate • Willingness to travel up to 75% locally across the Greensboro/Winston-Salem region

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • Short-term and long-term disability • Life insurance and many other opportunities

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