Lead Product Manager – Customer Identity Access Management

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Drive the strategy, development, and optimization of the Customer Identity Access Management Platform (CIAM). • Serve as a key product leader responsible for driving modernization of authentication, authorization, identity lifecycle management, and compliance frameworks. • Collaborate with Engineering, Security, Compliance, Digital, and Platform teams to deliver secure, seamless, friction‑resistant identity experiences. • Champion zero‑trust principles, platform thinking, and scalable identity services that support multi-channel digital transformation. • Collaboratively design the multi‑year product strategy and vision for enterprise IAM, including CIAM, workforce IAM, authentication, authorization, credential management, and identity governance. • Lead cross-functional product development from concept to launch—including requirements, backlog management, feature prioritization, and release planning. • Facilitate alignment between enterprise identity strategy and line-of-business initiatives. • Define platform-level KPIs for IAM and use analytics, research, NPS/CSAT, and A/B testing to optimize identity flows. • Quantify business and security impact through metrics, experiments, and value realization frameworks.

🎯 Requirements

• 5+ years of product management experience; at least 2 years focused specifically on IAM, CIAM, Security, or related platform domains. • Strong experience driving platform capabilities at enterprise scale. • Demonstrated ability to manage complex technical products with multiple stakeholders. • In-depth knowledge of IAM concepts including: Authentication & MFA (including passwordless), Authorization (RBAC, ABAC, PBAC), Identity Lifecycle Management, SSO, SAML, OAuth2, OIDC, Directory services and identity stores, Identity proofing and verification workflows, Fraud prevention and risk-based authentication. • Understanding of zero-trust frameworks and modern identity architecture. • Experience with leading IAM platforms such as Okta, Auth0, ForgeRock, Azure AD/B2C, Ping, or similar. • Familiarity with regulatory and security frameworks, including: HIPAA, CMS/Medicare regulations, NIST 800‑63, SOC2, CCPA/GDPR, PCI. • Ability to translate regulatory requirements into product features and governance controls. • Proven ability to lead cross-functional teams and influence without authority. • Strong executive communication skills—able to articulate complex identity topics to non‑technical stakeholders. • Experience presenting roadmaps, risks, and product outcomes to senior leadership.

🏖️ Benefits

• Medical, Dental, Vision and a variety of other supplemental insurances • Paid time off (PTO) & Paid Holidays • 401(k) retirement savings plan • Tuition reimbursement and/or scholarships for qualifying dependent children • And much more!