Client Services Manager – Mortgage Specialist, Loan Processor

🔥 30 minutes ago

🇵🇭 Philippines – Remote

💵 ₱90k - ₱120k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Proactively contact prospective and existing clients to obtain outstanding loan documentation • Follow up with borrowers via phone, email, and SMS to progress applications • Build client relationships and guide borrowers through the mortgage application process • Communicate with self-employed borrowers and clients with complex lending scenarios • Monitor and manage active loan pipelines, identifying and resolving bottlenecks • Maintain regular communication regarding application status and outstanding requirements • Prepare and send professional, concise, and accurate client correspondence • Update and maintain client records in Broker Engine and other brokerage systems • Support brokers by ensuring files are complete and ready for submission • Coordinate with lenders, brokers, and the credit team throughout the loan process

🎯 Requirements

• Philippines-based candidate • Minimum 5 years of experience working within an Australian mortgage brokerage, preferably in a sales-focused environment • Strong experience using Broker Engine • Proven experience in broker support, sales, mortgage processing, loan coordination, or client relationship management • Excellent verbal and written English communication skills • Strong phone presence with the ability to build rapport and influence outcomes • Experience following up clients for documentation and progressing mortgage applications • Ability to manage multiple active files and competing priorities • High attention to detail while maintaining a strong customer service focus • Ability to work independently with minimal supervision • Must be able to write coherent and succinct emails to clients in English • Must work exclusively with the client’s business from the hire date and have no other ongoing employment, client work, freelance engagements, or side hustles • Must reflect the engagement on LinkedIn as “Independent Contractor”

🏖️ Benefits

• 100% remote work from home • Flexible time management as an independent contractor, while aligning with AU business hours • NSW Holidays