Commercial Operations, Customer Success Coordinator

🕒 June 16

🇵🇭 Philippines – Remote

💵 $2k - $2.5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Support the Senior Vice President North America by organizing and executing commercial information, agent requests, B2B customer needs, trade marketing projects, digital partner actions, CRM data, AI-enabled workflows, and customer-success opportunities • Serve as primary internal contact for independent sales agents, selected B2B retailers, and digital partners • Manage seasonal dealer outreach and support product ordering and execution cycles • Own customer-service issues affecting commercial relationships and drive swift resolution • Coordinate across Sales, Marketing, Operations, and Digital teams • Own Monday CRM and related commercial systems, maintaining data hygiene • Manage account records, agent requests, seasonal task tracking, retailer follow-ups, and project boards • Oversee digital partner tasks, asset delivery workflows, and dashboard inputs • Track B2B issues and flag patterns for operational improvement • Use AI to summarize notes, create task lists, organize follow-ups, draft outreach, clean CRM data, classify assets, and document processes • Assist with AI-led business intelligence systems and automated reporting • Coordinate trade marketing assets, campaigns, checklists, field display photos, execution reviews, and completion reporting • Coordinate digital partner onboarding, product information, images, digital assets, promotional calendars, content accuracy, compliance checks, and internal handoffs • Support selected DTC customer-experience, retention, and issue-resolution initiatives, primarily outside the Top 100 customer segment

🎯 Requirements

• Philippines-based candidate • Ability to work meaningful overlap with U.S. Mountain Time • Availability for a minimum of 32 hours per week • Monday.com or similar CRM/project management platform • Independent sales agent support • B2B customer follow-up • Proactive seasonal dealer support • Trade marketing execution • Digital partner administration • Customer-service issue management affecting commercial relationships • DTC customer-value initiatives • AI-enabled workflow improvement • Business intelligence, dashboard support, and reporting discipline • Google Workspace: Gmail, Drive, Docs, Sheets • Google Sheets / Excel: filtering, sorting, structured lists, basic formulas • CRM data hygiene • Task management and follow-up tracking • File organization and version control • Ecommerce website review / product page checking • Familiarity with AI tools such as ChatGPT, Gemini, NotebookLM, or similar • Comfort learning automation tools and workflow platforms • Transparency about any other active client work • Comfort representing the role accurately in professional profiles and communications

🏖️ Benefits

• 100% remote work • Work from home