Customer Service Officer

🔥 1 hour ago

🇵🇭 Philippines – Remote

💵 $800 - $1k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Respond to Australian business clients via email, phone, and online meetings • Schedule appointments, service visits, client meetings, and follow-up activities • Prepare, format, and maintain documents, correspondence, reports, spreadsheets, and presentations • Maintain accurate client records, notes, tasks, and communication histories in HubSpot CRM or similar platforms • Support clients using SaaS applications and other software systems • Coordinate client requests and internal follow-ups through completion • Use Microsoft 365 applications, including Outlook, Teams, SharePoint, Word, Excel, and PowerPoint, for communication and administrative workflows • Follow established procedures and maintain accurate, up-to-date records • Use AI tools such as ChatGPT and Microsoft Copilot for drafting, summarising, organising information, and improving efficiency • Identify opportunities to improve administrative tasks and client service workflows • Maintain professional communication and high service standards with Australian clients

🎯 Requirements

• At least 3 years of experience in customer service, client support, appointment setting, administration, or a similar role • Excellent written and spoken English, with the ability to communicate clearly and professionally with Australian business clients • Confident phone manner and experience handling client enquiries, coordinating appointments, and managing follow-ups • Strong Microsoft Word skills, particularly document formatting and preparation • Working knowledge of Microsoft Excel, Outlook, Teams, SharePoint, and PowerPoint • Experience using HubSpot CRM or a comparable CRM platform • Comfortable learning and supporting SaaS applications, online platforms, and software-based services • Strong organisational skills and attention to detail • Ability to follow instructions, manage priorities, and complete work accurately without constant supervision • Comfortable using AI tools to support everyday work and improve productivity • Professional, proactive approach to client service • Minimum internet speed: 40 Mbps download / 20 Mbps upload • Backup internet connection required • Quiet workspace suitable for client calls • Professional headset and microphone • Reliable computer suitable for full-time remote work • Must be based in the Philippines • Must disclose any existing ongoing roles or client work • Must reflect this engagement on LinkedIn as “Independent Contractor”

🏖️ Benefits

• 100% remote work from home • Independent contractor engagement • Monday to Friday work schedule