Loan Processor, Client Support Specialist

🕒 September 30

🇵🇭 Philippines – Remote

💵 ₱80k - ₱100k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 23 days.

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Prepare and complete loan application information in GEM • Submit applications through Apply Online • Manage loan files from submission through settlement • Follow up with clients for outstanding documents and information • Provide friendly and proactive client updates throughout the loan process • Liaise with lenders to keep applications progressing • Review files for missing information or potential delays • Maintain accurate notes, tasks, and status updates in JAM / Sales Trek • Keep the broker updated on application progress • Escalate complex lending scenarios or compliance matters when required

🎯 Requirements

• At least 2 years’ experience supporting an Australian mortgage broker • Experience managing multiple active loan files at different stages • Organised, proactive, and confident communicating with Australian clients and lenders • Good understanding of Australian home loan processes, lender requirements, and loan documentation • Hands-on experience using Apply Online and mortgage processing or CRM systems • Experience with GEM, JAM / Sales Trek, or another Australian aggregator environment highly regarded

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