ServiceNow Technical Lead – Director

🕒 April 29

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $175k - $225k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🤝 B2B

🏢 Enterprise

💸 Finance

B2B • Enterprise • Finance

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Lead the design, assessment, enhancement, and integration of advanced ServiceNow solutions • Serve as a trusted advisor, steering strategic engagements and overseeing technical excellence • Architect and manage integrations between ServiceNow and key enterprise systems • Guide requirements gathering by collaborating with stakeholders to elicit and translate business needs • Establish, enforce, and champion technical standards and best practices • Create and maintain comprehensive architecture documentation and operational guides • Facilitate effective communication with executive stakeholders, business users, and technical teams • Proactively assess emerging ServiceNow features and market trends • Mentor and develop junior consultants and technical teams • Lead multiple client engagements simultaneously

🎯 Requirements

• Bachelor’s degree • 7+ years ServiceNow Implementation experience • Extensive, progressive experience as a Solution Architect, Technical Consultant, or Lead Developer working with the ServiceNow platform. • 5+ greenfield ServiceNow implementations with HRSD and/or CSM • Current ServiceNow Certified System Administrator (CSA) Certification REQUIRED • Current ServiceNow Certified Application Developer (CAD) Certification REQUIRED • Current ServiceNow Certified Implementation Specialist (CIS) Certification REQUIRED • Demonstrated ability to lead and operate in fast-paced, ambiguous environments • Strong hands-on knowledge of ServiceNow modules, including ITSM, ITOM, HRSD, CSM, CMDB, and CSDM. • Proven experience architecting and implementing integrations between ServiceNow and at least two enterprise platforms, with particular emphasis on Workday and/or Oracle integrations • Expertise with integration technologies such as REST/SOAP APIs, ETL, middleware solutions (e.g., MuleSoft, Dell Boomi), and web services. • Excellent written and verbal communication skills. • Strong analytical and creative problem-solving abilities. • Experience with agile methodologies and project management practices. • Experience in large-scale consulting environments and transformational projects. • Strong business acumen and the ability to connect technology solutions to broader organizational goals.

🏖️ Benefits

• Medical, dental and vision coverage • 401(k) plan with a generous employer match • Employee stock purchase plan • Paid Time Off policy • Paid parental leave and adoption assistance • Wellness Program supporting employee total well-being