Account Manager – E-commerce

🔥 12 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns aimed at driving conversions and sales • Manage the client-agency relationship and maintain productive client communication • Develop and execute email, SMS, pop-up, and flow marketing strategies • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Manage approximately 40 unique marketing campaigns per month • Monitor campaign performance and improve email marketing results • Collect and analyze consumer demographic and trend data • Set weekly goals and report on campaign performance, revenue, A/B testing, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Troubleshoot client satisfaction and campaign performance issues • Lead and attend regular client meetings • Manage client churn and implement retention strategies • Identify opportunities to expand client services and present upselling offers • Research industry best practices and present findings to Account Managers’ Leads, the Head of Account Managers, and the Service Director • Report directly to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of achieving success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth- and results-driven mindset; ability to handle constructive criticism • Excellent interpersonal, verbal, and written communication skills in English; fluency in English required • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Ability to learn and adapt quickly; excellent time management, focus, productivity, and efficiency • Availability and responsiveness during Mondays to Fridays, 3-6 PM BCN time • Ability to work 30-35 hours per week, approximately 140 hours per month • Stable internet connection, laptop or PC, and ability to attend virtual video conferences • Familiarity with autonomous remote work and time management • Email marketing, e-commerce, or Klaviyo knowledge or experience is advantageous

🏖️ Benefits

• Trial and adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first one after 3-6 months • Re-evaluation of the role and workload after 6-12 months