Account Manager – E-commerce

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns aimed at driving conversions and sales • Manage client-agency relationships and client communications • Develop and execute email, SMS, pop-up, and flow marketing strategies • Manage approximately 40 unique marketing campaigns per month • Lead Copywriters, Designers, and Account Managers’ Associates • Create campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Collect and analyze consumer demographic and trend data • Set weekly goals and report campaign performance, including revenue, A/B testing, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Troubleshoot client satisfaction and campaign performance issues • Manage client churn and implement retention strategies • Lead and attend regular client meetings • Identify opportunities to expand services and create targeted upselling campaigns • Research industry best practices and present findings to leadership • Report directly to Account Managers’ Leads, the Head of Account Managers, and the Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth- and results-driven mindset • Excellent interpersonal, verbal, and written communication skills • Ability to learn and adapt quickly • Excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness Mondays to Fridays between 3–6 PM BCN time • Ability to consistently work 30–35 hours per week, approximately 140 hours per month • Stable internet connection and a laptop or PC • Ability to attend virtual video conferences • Fluency in English • Openness to receiving and giving constructive feedback • Remote work, account management, agency, e-commerce, and additional email marketing experience are advantages or pluses

🏖️ Benefits

• Full-time contractor commitment • Fixed-rate monthly salary paid in USD • First two months paid at full rate during the trial-and-adaptation period • Regular performance reviews every 9–12 months, with the first after 3–6 months • Role and workload re-evaluation after 6–12 months