National Account Coordinator, Agency Activation

Job not on LinkedIn

🔥 1 hour ago

🇨🇴 Colombia – Remote

💵 $2.9M - $3.6M / month

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PORCH 💚

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Place a high volume of daily outbound calls to dormant and low-producing agents, following defined dialing and productivity targets • Identify and prioritize dormant and low-producing agents from assigned lists/segments based on prior production history and reactivation potential • Re-introduce agents to current products, incentives, campaigns, and support resources • Uncover reasons behind agent drop-off or stagnation and document findings for follow-up or escalation • Execute structured outreach cadences/scripts while adapting tone and approach to individual agents • Lead agent webinars for large groups covering product updates and announcements, with follow-up calls to drive activation • Log every call attempt, outcome, and agent response accurately and promptly in the CRM/dialer platform • Meet or exceed KPIs for call volume, contact rate, and successful reactivations • Escalate agents showing renewed production momentum to the appropriate relationship-management team • Escalate service, appointment, or compliance issues to the appropriate internal team • Provide leadership feedback on recurring objections, trends, and barriers to refine reactivation strategy and messaging

🎯 Requirements

• High school diploma or equivalent required; associate or bachelor's degree a plus but not required • Property and Casualty (P&C) insurance license preferred but not required • 1+ years of experience in high-volume outbound calling, telesales, collections, or a similar dial-heavy environment; insurance or financial services experience a plus but not required • Demonstrated resilience and comfort with high call volumes, overcoming objections and apathy, and repetitive outreach cadences • Strong verbal communication skills in English, with the ability to build quick rapport over the phone • Comfort using CRM, dialer, or call-center software; ability to accurately log activity in real time • Creative, persistent approach to outreach — willing to try multiple angles/channels to re-engage a non-responsive contact • Basic understanding of, or willingness to learn, independent-agent insurance distribution and how agents produce business • Ability to work assigned shift hours aligned with U.S. business hours • Experience working with global and/or US based business teams • A quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload