Account Manager – E-commerce

🔥 16 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns aimed at driving conversions and sales • Manage and oversee client-agency relationships • Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows • Manage approximately 40 unique marketing campaigns per month • Lead teams of Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Maintain regular communication and meetings with assigned clients • Collect and analyze consumer demographic and trend data • Set weekly goals and report campaign performance, including email revenue, A/B testing results, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Manage client satisfaction and implement client-churn prevention strategies • Troubleshoot client and campaign-performance issues • Identify opportunities to expand services and present upselling offers to clients • Discover industry best practices and present findings to account management leadership • Assist with internal service-related needs • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in an email marketing field • Proven track record of success in a leadership role, especially leading a team of creatives to deliver quality work • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth and results-driven mindset, and ability to handle constructive criticism • Excellent interpersonal and communication skills • Ability to learn and adapt quickly • Excellent time management skills and high levels of focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Familiarity with email marketing, e-commerce, or Klaviyo is a plus • Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time • Ability to consistently work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and a laptop or PC • Ability to attend virtual video conferences • Fluency in English, with excellent verbal and written communication skills • Openness to receiving and giving feedback and constructive criticism • Contractor status after signing a non-disclosure agreement • Exclusivity agreement while working for Hustler Marketing

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first one after 3-6 months • Re-evaluation of the role and workload after 6-12 months

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