Operations Manager

🔥 16 hours ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

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📋 Description

• Manage and support day-to-day operations of clients' Amazon Seller Central and Vendor Central accounts • Manage inventory, identify replenishment priorities, and address excess inventory or stockout risks • Set up and coordinate shipments to Amazon warehouses • Support new product launches and complete operational setup • Upload and update product content • Monitor product and listing performance and investigate issues • Interact with Amazon Support to resolve operational problems • Create and maintain reports on sales performance, inventory levels, and business metrics • Analyze product performance across product lines, variations, and categories • Recommend product priorities and activities to deprioritize based on data • Identify data limitations and additional information needed for decisions • Prepare clear explanations of findings, recommendations, and next steps • Research unfamiliar Amazon-related challenges and develop practical solutions • Ensure operational tasks and recommended actions align with client objectives • Participate in training, feedback, and professional development sessions • Continuously develop knowledge of Amazon Seller Central, Vendor Central, and related tools • Support client business growth through accurate execution and proactive problem-solving

🎯 Requirements

• Practical experience working with Amazon Seller Central or Vendor Central platforms • Understanding of Amazon's operational environment, including inventory management, product setup, shipments, promotions, and content uploads • Experience with Amazon-related tools such as Helium 10, Jungle Scout, or similar platforms • Strong spreadsheet skills and ability to analyze numerical data • Ability to analyze sales and inventory information to identify replenishment priorities, potential stockouts, and overstocked products • Ability to calculate inventory requirements using sales performance, average daily sales, replenishment timelines, and desired stock coverage • Strong analytical and logical thinking skills • Ability to identify patterns and opportunities across products, product lines, variations, or categories • Ability to use data to recommend business priorities and explain recommendations • Understanding of how inventory availability, product performance, pricing, promotions, and content influence Amazon sales and growth • Ability to recognize data gaps and identify additional information needed for decision-making • Strong problem-solving skills and ability to independently investigate challenges and implement solutions • Experience communicating with Amazon Support or handling operational issues within Seller Central or Vendor Central • Strong attention to detail and accuracy • Ability to create clear reports and communicate findings, recommendations, and next steps • Ability to take initiative, execute ideas, and follow through • Ability to work across different Amazon marketplaces and support multiple client brands • Genuine interest in Amazon, e-commerce, and digital marketing • Ability to adapt to changes in the Amazon platform and learn unfamiliar processes or tools • Strong collaboration and interpersonal skills • Willingness to receive feedback, participate in training, and continuously improve • Comfortable working remotely with a distributed team • Excellent verbal and written communication skills in English • Fluency in additional European languages is a plus • Long-term mindset and motivation to grow within the Amazon Operations team • Ready to start as soon as possible

🏖️ Benefits

• Opportunity to transition into a full-time position within the Amazon Operations team with a fixed-rate monthly salary following a successful probation period • Regular training, feedback sessions, and professional development opportunities • Start on a probationary period at an hourly rate • Contractor status after signing our non-disclosure agreement

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