Customer Success Manager – Digital Marketing

🕒 August 20

🌐 South Africa, Philippines, +3 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 24%

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Logo of Huzzle.com

Huzzle.com

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Manage the day-to-day success and retention of a dedicated portfolio of clients • Act as the primary bridge between clients and the delivery team • Translate business goals into clear, actionable briefs for specialists • Lead onboarding for new clients • Maintain proactive, responsive communication as the main point of contact • Manage timelines and workflows in ClickUp • Ensure work meets high quality standards and is delivered on schedule • Advise clients on SEO, Google & Meta Ads, web design, social media, and branding • Analyze performance data and track wins • Report results in plain language • Identify upsell opportunities aligned with client growth goals

🎯 Requirements

• 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment • Strong working knowledge of SEO, paid lead generation (Google & Meta), web design, and social media management • Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking • Fluent, native-level spoken and written English • Ability to lead confident, high-stakes video calls with North American business owners • Ability to identify what will move the needle for a client’s bottom line • Ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus • Prior experience working with or for the trades / blue-collar industries (nice-to-have) • Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture (nice-to-have) • Previous experience in sales or business development (nice-to-have)

🏖️ Benefits

• Fully Remote: Work from anywhere with international teams • Career Growth: Join companies in SaaS, MarTech, and B2B services • Peer Community: Connect with high-performing sales professionals in our network • Ongoing Support: Receive guidance from Huzzle before and after placement • Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

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