Customer Success Manager

🕒 September 10

🌐 South Africa, Brazil, +3 more countries – Remote

🇿🇦 South Africa – Remote 🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote 🇻🇪 Venezuela – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Lead, mentor, and manage a team of four account managers to ensure peak performance • Oversee a diverse portfolio of 140 client accounts, maintaining high satisfaction and retention • Monitor and optimize Service Level Agreement (SLA) response times • Analyze client feedback and surveys to implement service improvements and strategy shifts • Identify and execute opportunities for account growth and expansion within the existing book of business • Act as the primary point of escalation for client needs and team challenges

🎯 Requirements

• Minimum of 2 years of professional experience in Account Management • Proven leadership experience or the demonstrated ability to manage and develop a team • Ability to work EST-aligned hours with flexibility for core team overlap • Exceptional communication skills and a results-oriented mindset • Strong organizational skills to manage high-volume client portfolios effectively • Proficiency in Google Workspace (nice-to-have) • Advanced English language proficiency (nice-to-have)

🏖️ Benefits

• Competitive salary • Fully remote work environment • Rapid career growth and progression opportunities • Salary raises and performance-based bonuses • Future incentive structures currently in development • Flexible working hours with core overlap