Hyand Group
501 - 1000 employees
🏢 Enterprise
🤝 B2B
🤖 Artificial Intelligence
Enterprise • B2B • Artificial Intelligence
Hyand Group is a digital transformation and IT services company that helps enterprises design, build and operate future-proof software, data and cloud solutions. It offers digital strategy, custom software and app development, data strategy, legacy replatforming, low-code platforms, DevOps, and GenAI/AI solutions, and delivers sector-specific platforms for automotive, retail & consumer goods, banking & insurance and the public sector. With around 900 employees, Hyand Group provides B2B enterprise services and scalable platforms to improve customer experience, automation, compliance and analytics.
IT Support Specialist – 2nd Line
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
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Hyand Group
501 - 1000 employees
🏢 Enterprise
🤝 B2B
🤖 Artificial Intelligence
Enterprise • B2B • Artificial Intelligence
Hyand Group is a digital transformation and IT services company that helps enterprises design, build and operate future-proof software, data and cloud solutions. It offers digital strategy, custom software and app development, data strategy, legacy replatforming, low-code platforms, DevOps, and GenAI/AI solutions, and delivers sector-specific platforms for automotive, retail & consumer goods, banking & insurance and the public sector. With around 900 employees, Hyand Group provides B2B enterprise services and scalable platforms to improve customer experience, automation, compliance and analytics.
📋 Description
• Provide Level 2 application and system support for inhouse logistics and manufacturing systems • Monitor, analyze, and resolve incidents in QS and PROD environments • Support systems used on assembly lines to ensure timely and accurate material delivery • Analyze system behavior based on configuration, thresholds, and production signals • Troubleshoot client-server applications running on Linux and Windows environments • Work closely with internal IT teams, production, and logistics stakeholders • Support deployments, configuration changes, and system stability initiatives • Participate in on-call rotation from 16:00, year-round
🎯 Requirements
• Must-have requirements • Experience in IT Support Level 2 (application or system support) • Troubleshooting skills in Linux-based server environments • Experience working with databases (Oracle 19c is used on this project) • Understanding of client-server concepts • Fluent German and English (spoken and written) • Experience with Apache Web Server • Nice-to-have requirements • Experience in manufacturing, production, or logistics environments • Familiarity with industrial or production-related applications • Experience supporting systems in high-availability or 24/7 environments
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