
1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
đĽ 1 minute ago
đŚđş Australia â Remote
â° Full Time
đĄ Mid-level
đ Senior
đź Consultant
đť Ghost score 10%
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1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
⢠Provide consulting services to design and implement software solutions for customers ⢠Gather business process and technical requirements from client stakeholders ⢠Design and build solutions by configuring application development tools ⢠Produce solution requirements documentation and demonstrate configured solutions or working prototypes ⢠Test configured solutions and resolve issues ⢠Develop and deliver training materials and sessions ⢠Develop and execute migration plans into production environments ⢠Support customers through implementation and hand off information to technical support ⢠Monitor project budget, scope, and timeline ⢠Communicate issues to project managers and senior team members ⢠Contribute to infrastructure discussions and estimate design and configuration effort
⢠Bachelor's degree or equivalent ⢠Knowledge of scripting, system architecture, or relational databases applicable to enterprise software implementations ⢠Strong analytical and problem-solving skills ⢠Excellent written and verbal communication skills ⢠Strong organisational and multi-tasking capabilities ⢠Self-motivated, structured approach to managing multiple project workstreams ⢠Ability to apply sound judgement and escalate issues appropriately ⢠Flexibility to meet up to 30% annual travel requirements ⢠Experience with Alfresco or similar enterprise content management platforms ⢠Ability to configure, develop, and implement solutions in a techno-functional capacity ⢠Coding proficiency from basic to advanced, with Java preferred ⢠Working knowledge of .NET/C#, Python, or other scripting languages ⢠Broad real-world and industry experience ⢠Proven experience in customer-facing consulting or implementation roles ⢠Experience defining upgrade plans and executing software upgrades ⢠Understanding of infrastructure requirements across diverse customer technology landscapes
⢠Career development resources ⢠Wellbeing programs ⢠Innovation practices ⢠Inclusive workplace culture ⢠Employee initiatives and giving campaigns aligned with organizations important to employees
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