Platform Infrastructure Engineer

🕒 September 30

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👷 Infrastructure Engineer

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 27 days.
• No salary listed.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Design, standardize, and continuously improve core infrastructure platforms supporting enterprise applications, operational services, and business-critical environments • Lead automation solutions using PowerShell, Ansible, Python, or similar technologies • Design and maintain standards for Linux and Windows operating systems, virtual machine templates, baseline configurations, lifecycle management, and patch readiness • Create scalable platform architecture patterns for production, disaster recovery, and lab environments • Provide technical leadership for Zabbix, LogicMonitor, and PagerDuty monitoring and observability platforms • Improve monitoring coverage, alert quality, escalation workflows, and operational response • Work with services, security, application, and operations teams to define platform requirements and document reference architectures • Guide implementation decisions and support change management through risk assessment, communication, testing, and documentation • Support SQL Server, Oracle, and other database infrastructure in production and disaster recovery environments • Create and maintain documentation, runbooks, architecture diagrams, build standards, and operational procedures • Promote security, compliance, resilience, and cost-conscious engineering throughout the platform lifecycle • Evaluate new technologies, including approved AI tools, to improve platform quality and operational decisions

🎯 Requirements

• Extensive experience designing, engineering, or supporting enterprise infrastructure platforms in complex production environments • Strong practical experience with Linux and Windows Server, including build standards, configuration management, troubleshooting, and lifecycle management • Proficiency in PowerShell, Ansible, Python, or similar technologies • Working knowledge of monitoring and observability platforms, preferably Zabbix, LogicMonitor, or PagerDuty • Experience supporting SQL Server, Oracle, or other enterprise database platforms in production and disaster recovery environments • Ability to create technical documentation, architecture standards, runbooks, implementation guides, and operational procedures • Ability to collaborate across teams, influence technical direction, and explain complex concepts clearly • Experience with virtual machine templates and standard server deployment patterns in hybrid or multi-cloud environments • Experience with hybrid infrastructure, virtualization platforms, cloud-related services, or self-service infrastructure catalogs • Knowledge of capacity planning, performance tuning, backup and recovery, and business continuity planning • Ability to evaluate and responsibly adopt new technologies, including approved AI tools • Bachelor's degree or at least seven years of equivalent work experience in systems architecture, infrastructure architecture, or senior infrastructure administration

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Diverse and inclusive workplace • Employee initiatives and giving campaigns supported • Remote work arrangement

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