Senior Pre-Sales Engineer, Middle East

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13 hours ago

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Hyland

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B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

📋 Description

• Act as the technical lead for complex customer engagements, applying extensive knowledge of solutions and/or vertical • Lead customer pre-sales meetings, identify technical requirements, and formulate solution strategy • Create a demonstration of the solution strategy, applying solutions knowledge, experience and best practice knowledge • Present demonstration of proposed solution to key customer stakeholders for validation and buy-in • Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer • Compose internal documentation that fully reflects all activity related to the solution strategy • Provide technical responses for request for proposals (RFPs) • Take proactive measures to identify and improve internal efficiencies and grow knowledge of the team; remain current on best practices and market trends • Present at trade shows, conferences and events • Work with development in support of solution enhancements • Provide guidance to other team members

🎯 Requirements

• Bachelor’s degree in related field, such as Management Information Systems or Computer Science • Significant experience in technical sales and relevant industry or technology • Experience with Enterprise Content Management (ECM) • Experience with general software implementation methodologies • Able to thrive in a fast paced, deadline driven environment • Self-directed with the ability to manage projects to completion • Strong collaboration skills, applied successfully within team as well as with other areas • Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience • Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus • Driven to learn and stay current professionally • Up to 60% travel time required