
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
🔥 0 minutes ago
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1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
• Design, prototype, and build business solutions following best practices • Incorporate stakeholder feedback to meet evolving business needs • Test business solutions against design specifications and resolve identified issues • Perform business analysis to gather and document business processes and customer needs • Translate findings into clear functional requirements for stakeholder validation and approval • Develop and execute migration plans across environments • Support stakeholders through migration processes with minimal guidance • Compose training materials and conduct end-user training sessions • Maintain documentation that enables support teams to service solutions effectively • Identify enhancements and process improvements to evolve product and solution functionality
• Experience configuring and implementing technical solutions using assigned business applications • Strong knowledge of relational databases, including Microsoft SQL Server • Knowledge of object-oriented programming languages such as C#, Apex, or Python • Solid business analysis skills with demonstrated experience documenting functional requirements • Ability to manage project scope, timelines, and customer expectations with a customer-oriented mindset • Strong written and verbal communication skills • Ability to interact with stakeholders at all levels with professionalism, discretion, and tact • Preferred: Experience developing end-user training materials and facilitating training sessions • Preferred: Ability to investigate complex situations and ask probing questions • Preferred: Experience supporting stakeholders through solution migrations across multiple environments • Preferred: Strong cross-functional collaboration skills with technical and non-technical teams • Preferred: Ability to manage a consistent project workload while proactively communicating delays and seeking additional project opportunities
• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supported by the company
Apply Now🕒 2 days ago
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