Hypersonix Inc.
Artificial Intelligence • eCommerce • Retail
Hypersonix Inc. is a leading provider of AI-driven analytics and automation solutions specifically designed for retail and eCommerce businesses. Through their groundbreaking platform, ProfitGPT, Hypersonix empowers merchandising, marketing, and forecasting teams to increase market share and optimize product margins. Their AI solutions, including Competitor AI, Pricing AI, Promo AI, and Inventory AI, provide data-driven insights that help retailers improve pricing strategies, manage promotions, forecast demand, and automate inventory management. Hypersonix's innovative technology is trusted globally, offering up to 19% profit lift and a 7X return on investment. Their AI-driven approach enables retailers to make more informed decisions and stay competitive in a rapidly changing marketplace.
Implementation Manager
Job not on LinkedIn
November 19
Hypersonix Inc.
Artificial Intelligence • eCommerce • Retail
Hypersonix Inc. is a leading provider of AI-driven analytics and automation solutions specifically designed for retail and eCommerce businesses. Through their groundbreaking platform, ProfitGPT, Hypersonix empowers merchandising, marketing, and forecasting teams to increase market share and optimize product margins. Their AI solutions, including Competitor AI, Pricing AI, Promo AI, and Inventory AI, provide data-driven insights that help retailers improve pricing strategies, manage promotions, forecast demand, and automate inventory management. Hypersonix's innovative technology is trusted globally, offering up to 19% profit lift and a 7X return on investment. Their AI-driven approach enables retailers to make more informed decisions and stay competitive in a rapidly changing marketplace.
📋 Description
• Own post-sale customer relationship and act as the primary technical point of contact. • Drive product implementation, adoption and usage through effective onboarding, training, and ongoing support. • Work closely with clients to understand business goals and align them with product capabilities. • Collaborate with internal product, engineering, and data teams to deliver solutions and enhancements tailored to client needs. • Analyze customer data and work with data engineers to implement workflows • Identify usage trends to proactively identify opportunities and risks. • Build dashboards or reports for customers using internal tools or integrations. • Lead business reviews, product demos, share insights, and communicate value delivered. • Support customers in configuring rules, data integrations, and troubleshooting issues. • Drive renewal and expansion by ensuring customer satisfaction and delivering measurable outcomes.
🎯 Requirements
• 8+ years of experience in Implementation, Customer Success, Technical Account Management, or Solution Consulting role in a SaaS or software product company. • Strong SQL skills and working experience with Python or R is plus • Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar. • Understanding of data pipelines, APIs, and data modeling. • Excellent communication and stakeholder management skills. • Proven track record of implementing & managing mid to large enterprise clients. • Experience in eCommerce, retail, or consumer-facing businesses is highly desirable. • Ability to translate technical details into business context and vice versa. • Bachelor’s or Master’s degree in Computer Science, Analytics, Engineering, or related field.
🏖️ Benefits
• This is a remote job
Apply NowSimilar Jobs
November 19
Clinical Implementation Specialist providing hands-on support during implementation of Intelliguard technology. Collaborating with clients to ensure successful onboarding and integration of solutions.
November 19
EHR Implementation Manager overseeing EHR integration projects for cardiac monitoring solutions. Collaborating with healthcare teams for effective deployment and utilization of WearLinq's monitoring platform.
November 18
Implementation Specialist working on software implementation projects with clients for DMS Software products. Consulting, training and transitioning software to improve client efficiency and address challenges.
November 17
Senior Salesforce Implementation Consultant at Attain Partners, leading client implementations for Salesforce in educational services. Collaborating with clients to tailor solutions for fundraising teams.
November 16
monday.com Consultant supporting clients in understanding needs and building workflows. Focused on effective solutions in project management for various clients.