Customer Onboarding Manager

Job not on LinkedIn

🕒 March 30

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ibelsa GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

☁️ SaaS

🤝 B2B

🔌 API

SaaS • B2B • API

ibelsa GmbH is a Berlin-based provider of cloud-native property management software (PMS) for hotels and accommodations. Their SaaS platform centralizes reservations, channel management, payments, accounting, workforce planning, and guest services, with mobile access, modular add-ons, and an open API for many third-party integrations. Ibelsa emphasizes reliability, security (automated backups), intuitive UX, German-language support, and tailored service for independent hotels, hostels, vacation rentals, and similar lodging businesses.

📋 Description

• Provide personal support to new customers during system setup and onboarding • Conduct online training sessions and workshops • Work closely with Support, Sales and Product teams • Assist the Sales team as needed • Maintain regular communication with industry partners

🎯 Requirements

• Experience in the hotel/hospitality industry • Familiarity with hotel software (PMS, etc.) • Enjoy interacting with a variety of personalities • Strong communication skills • Natural affinity for technical products • Experience delivering remote customer training • Ability to work independently • Enjoy working in a team • Open and honest communication

🏖️ Benefits

• Attractive corporate benefits program • Above-average compensation • Flexible working hours • Company pension plan