Icaro Tech
Artificial Intelligence ⢠SaaS ⢠IT & Service Management
Icaro Tech is a leading technology company specializing in digital experience and automation solutions. With over 27 years of expertise, the company focuses on simplifying processes for businesses through advanced technologies such as artificial intelligence, customer management, and process automation. Icaro Tech offers a range of services including IT and service management, managed services, and tailored digital product development to enhance operational efficiency and customer satisfaction.
Business and Requirements Analyst, Bilingual
Job not on LinkedIn
November 18
đŁď¸đ§đˇđľđš Portuguese Required
Icaro Tech
Artificial Intelligence ⢠SaaS ⢠IT & Service Management
Icaro Tech is a leading technology company specializing in digital experience and automation solutions. With over 27 years of expertise, the company focuses on simplifying processes for businesses through advanced technologies such as artificial intelligence, customer management, and process automation. Icaro Tech offers a range of services including IT and service management, managed services, and tailored digital product development to enhance operational efficiency and customer satisfaction.
đ Description
⢠Experience eliciting requirements (functional and non-functional) in complex projects. ⢠Software and project documentation. ⢠Manage the backlog. ⢠Understand client needs and describe the solution. ⢠Translate client needs for developers, coordinating with the architect when necessary. ⢠Align priorities with the client. ⢠Ability to propose solutions. ⢠Monitor project progress and validate delivery outcomes. ⢠Define KPIs for solutions, measure and communicate achieved results.
đŻ Requirements
⢠Consultative mindset ⢠Clear and effective communication ⢠Teamwork ⢠Initiative ⢠Organization ⢠Commitment to results ⢠Critical thinking ⢠Business acumen ⢠Public speaking ⢠Availability for occasional travel ⢠ITIL certification ⢠Knowledge of the Telecom sector
đď¸ Benefits
⢠Work anywhere: ability to work remotely or from one of our offices ⢠Birthday day off ⢠Flexible schedule ⢠Food allowance ⢠Meal voucher ⢠Transportation allowance ⢠No dress code ⢠TotalPass ⢠Health insurance ⢠Dental insurance ⢠Pet health insurance ⢠Partnerships with service providers and establishments ⢠Postgraduate study assistance ⢠Language course scholarship ⢠Training and development program ⢠Tutoring and mentoring program ⢠Home office allowance ⢠Childcare assistance ⢠Life insurance ⢠Referral bonus ⢠Profit sharing ⢠Breaktime: HR-supported program
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