Solutions Deployment Specialist

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ICE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1967

🤝 B2B

🔧 Hardware

B2B • Hardware

ICE is a UK-based provider of industrial cleaning equipment that supplies, hires and services machines for commercial and industrial environments. With almost 60 years of experience and a nationwide team of engineers, ICE supports sectors including retail, healthcare, warehousing, manufacturing, distribution, education and transport (airports and rail). The company offers a broad product range—from scrubber dryers, sweepers and pressure washers to autonomous robotic cleaners—and provides training, an operations app, service & maintenance contracts, and sustainability/ESG-focused solutions. Headquartered in Totton, Southampton, ICE positions itself as the UK’s largest independent provider of industrial cleaning equipment and a partner for customers seeking innovative, often robotic, cleaning solutions.

📋 Description

• Install, configure and commission advanced cleaning equipment and robotic solutions • Deliver on-site equipment trials, demonstrations and customer handovers • Train operators, supervisors and management teams to use equipment safely and effectively • Create site maps and optimise machine routes for maximum efficiency • Diagnose and resolve hardware, software and connectivity issues • Provide first and second-line technical support on customer sites • Analyse machine performance and recommend improvements • Carry out routine machine inspections and maintenance checks • Support proof-of-concept projects with ATP and gloss meter testing • Work closely with manufacturers and internal technical teams to resolve complex issues

🎯 Requirements

• A qualification (or equivalent experience) in Engineering, Robotics, Mechatronics, Electronics, IT or a related discipline • Strong hands-on technical skills and confidence working with equipment • Excellent communication and training skills • A proactive approach to troubleshooting and problem-solving • Good physical fitness for installations and equipment handling • A full UK driving licence (essential)

🏖️ Benefits

• Competitive salary • Company van provided • Remote, field-based role with customer sites primarily within your local area • Ongoing technical training and development • Career progression opportunities within a growing business • The chance to work with market-leading robotic and autonomous cleaning technology • Supportive team culture built on innovation and customer success