Senior Director, Account Management

Job not on LinkedIn

October 27

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $300k - $375k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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iCert Global

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Education • SaaS • B2B

iCert Global is a professional certification training provider that offers a wide array of courses across various domains, including project management, business analysis, IT service management, agile and scrum strategies, quality management, cloud technology, and cybersecurity. The company provides instructor-led online classes, e-learning options, and corporate training programs designed to empower individuals and enterprises. Through globally recognized certification courses, iCert Global aims to help learners advance their careers and stay competitive in a fast-evolving job market.

51 - 200 employees

📚 Education

☁️ SaaS

🤝 B2B

📋 Description

• Lead upsell and cross-sell initiatives to drive significant revenue across Microsoft and its subsidiaries. • Build and expand strategic connections across Microsoft’s global organization. • Ensure Microsoft’s satisfaction and advocacy by aligning internal teams to deliver exceptional outcomes. • Provide oversight across delivery functions - Customer Success, Services, Support, Engineering, and Marketing - to meet Microsoft’s evolving needs. • Collaborate with Microsoft and Icertis product teams to shape roadmap alignment and unlock new sales opportunities. • Understand Microsoft’s pain points and deliver tailored, consultative solutions. • Represent Microsoft’s voice within Icertis, ensuring their priorities are championed internally.

🎯 Requirements

• 10+ years in enterprise software sales, account management, or business development with a proven track record in SaaS. • Strong strategic selling skills, disciplined execution, and ability to manage complex sales cycles. • Deep understanding of Microsoft’s ecosystem, including Azure, AI, and enterprise applications. Prior experience selling to Microsoft is highly preferred. • Familiarity with Contract Lifecycle Management (CLM) and SaaS delivery models. • Proven ability to engage and influence C-level stakeholders. • Experience managing large-scale enterprise engagements across multiple functions. • Ability to partner with technical teams to co-create solutions that drive customer value. • Bachelor’s degree in business, engineering, or related field, or equivalent relevant experience; MBA preferred.

🏖️ Benefits

• Robust medical (physical & mental vision and dental benefits) • Employee assistance program (EAP) • Equity (RSUs) and shared ownership in the company • Generous 401K match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • CaaS (coaching as a service) • Annual personal development allowance • 7 Days for Humanity – 7 paid volunteer days annually • Global and regional DEIB steering committees, employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year