PMO Director / Program Operations Manager

🕒 April 17

🦞 Maine, Massachusetts, +1 more states – Remote

🦞 Maine – Remote 🍂 Massachusetts – Remote 🍁 Vermont – Remote

💵 $119.3k - $202.8k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

☁️ SaaS

⚡ Energy

💰 $30M Grant on 2021-03

Consulting • SaaS • Energy

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives • Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement • Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities • Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements • Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams • Ensures staff understand compliance expectations, reporting cycles, and governance processes • Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate • Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready • Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams • Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls • Up to 25% travel may be required

🎯 Requirements

• Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required • Master’s degree preferred • PMP certification preferred • Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives • Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements • Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement • Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff • Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings • Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments • Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities