Sales and Business Development Specialist

🔥 2 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 10%

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Logo of iClassPro - Class Management Software

iClassPro - Class Management Software

51 - 200 employees

Founded 2008

☁️ SaaS

🤝 B2B

SaaS • B2B

iClassPro is a cloud-based class management software platform designed for gymnastics, cheer, dance, swim and other class-based activity centers. It centralizes scheduling, registration, payments, attendance, waivers, staff timekeeping, reporting/analytics, point-of-sale, and customer communications through a branded portal and mobile app to help facility owners reduce administrative work and grow their programs. iClassPro is delivered as a continuously-evolving, support-backed solution used by thousands of studios and schools to streamline operations and improve customer engagement.

📋 Description

• Proactively sell iClassPro class management software to swim schools, gyms, dance studios, cheer programs, camps, and other youth activity businesses across Australia • Own the full customer journey for new accounts from first conversation through onboarding and long-term success • Lead onboarding for accounts closed, ensuring customers are set up, trained, and confident using the platform • Build trusted relationships with owners and operators, understand their goals, and help them use iClassPro effectively • Identify appropriate upsell and cross-sell opportunities in the customer’s best interest • Partner with Sales, Onboarding, Support, and Product teams to deliver a seamless customer experience • Share customer feedback, trends, and improvement ideas internally as the voice of the customer

🎯 Requirements

• Current Australian residency required • Experience in youth activity industry strongly preferred • Experience in sales, account management, customer success, and/or onboarding in a SaaS or service-based environment • Strong relationship-building skills and a genuine interest in helping customers succeed • Excellent written and verbal communication skills • High level of organization, follow-through, and ownership over work • Ability to manage multiple accounts and priorities simultaneously • Consultative mindset focused on solving problems, not just closing deals • Team-first attitude and willingness to help where needed • All applicants must complete the Culture Index Survey during the application process

🏖️ Benefits

• Highly competitive compensation package • Robust PTO - 27 total paid days off in the first year • Comprehensive health benefits including employee fully paid medical premiums • Generous 401(k) contribution - Better than a match; employer contributes even if the employee is not able to contribute • Fun company events that connect the team • Career growth opportunities in a thriving, purpose-driven company

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