Senior COA Licensing Associate

🔥 0 minutes ago

🌐 Romania, Poland, +3 more countries – Remote

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⏰ Full Time

🟠 Senior

✨ Associate

👻 Ghost score 10%

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Act as a licensing subject matter expert for clinical studies awarded to ICON from strategic pharma clients • Collaborate with internal teams to deliver COA licensing and translations in multi-service projects • Perform administrative tasks from request launch to finalization, including invoice processing follow-up and work-time tracking • Participate in client and operational meetings with internal and external stakeholders • Coordinate negotiations and discussions with copyright holders • Coordinate with team members and functional groups to achieve timely, high-quality deliverables and milestones • Deliver customer service by interfacing with customers and facilitating discussions via the ePROVIDE™ platform • Oversee the project lifecycle from award to delivery • Develop and maintain filing and tracking tools • Contribute to training and mentoring junior staff • Support client-focused proposals and budgets • Assist with departmental process improvements and special projects • Provide system support and maintain shared knowledge resources

🎯 Requirements

• Experience delivering COA licensing and translation services, required • 3+ years of experience in client services and/or project coordination • Excellent project management skills, including superior organizational skills, prioritization of tasks and strong attention to detail • Advanced customer service skills, including ability to communicate clearly with clients/colleagues and resolve issues or complaints • Fluency in English both orally and in writing • Experience working on international teams a plus • Previous experience working remotely, preferred • Self-motivated and comfortable working both independently and as part of a team • Degree preferred • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways • Strong support network and inspiring and motivating working environment • Remote or home working option

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