Technical Service Representative

🕒 July 24

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IFF

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

IFF is a global leader in the creation of flavors, fragrances, food ingredients, and health & biosciences. The company leverages cutting-edge science and creativity to develop sustainable solutions across various industries, enhancing food and beverage experiences, personal care products, and more. With a strong commitment to environmental and social governance, IFF focuses on innovation and responsible sourcing to improve lives and elevate everyday products.

📋 Description

• Conduct trials at customers' plants to demonstrate the value proposition of enzymatic solutions • Provide and demonstrate cost benefit to secure business by working closely with Sales Managers • Lead troubleshooting activities at plants to support customer expectations • Build strong connections and business relationships across all customer levels • Lead the technical part to customize solutions for commercial launches • Work with Sales Managers, the Application team and Channel Partner to provide optimized solutions • Support the Sales Team in developing and executing Key Account Plans • Provide feedback to the Application team regarding current and future customer needs and expectations • Create future market scenarios to identify customer needs and generate new product and application opportunities

🎯 Requirements

• Master’s or Bachelor’s Degree in Alcohol Technology, Chemical Engineering, Chemistry or any other relevant discipline • Minimum 6-10 years of experience in Technical Services, R&D, Application role in Fermentation Alcohol Industry • Strong knowledge of Grain Alcohol industry • Thorough understanding of Grain Alcohol manufacturing process and plants • Aptitude to assimilate data & perform analysis to create scenarios • Ability to develop new approaches to test solution • Comfortable in asking questions • Excellent negotiation and customer relationship management skill • Demonstrated ability to work in matrix environment with different business leaders and cross functional teams • Excellent English communication and presentation skills • Willingness to travel extensively, at least 50% within India • Knowledge of the Carbohydrate Processing industry will be an added advantage • Meticulous, self-driven, tolerance for ambiguity • Flexible approach to realign with the changing needs of organization as well as customers

🏖️ Benefits

• Remote work arrangement • Health insurance • Training opportunities • Learning and development programs