File Coordinator

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IICRC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🤝 Non-profit

📚 Education

📋 Compliance

Non-profit • Education • Compliance

IICRC is a non-profit organization that develops and maintains standards, offers certifications, and provides training and resources for professionals in the inspection, cleaning, and restoration industries. It accredits courses and schools, certifies technicians and firms, publishes standards and field guides, and operates a resource center and events to support professional development and industry compliance.

📋 Description

• Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text • Act as the air traffic controller for our team by coordinating schedules and dispatching crews to where they are needed most • Perform detailed and accurate data entry to ensure all job files and customer records are perfectly up to date • Provide vital daily administrative support and jump in to assist other departments as needed to keep the office running smoothly • Keep our digital files organized and easily accessible.

🎯 Requirements

• Experience in the restoration industry • Experience working with Third Party Administrators is a must • Administrative Experience: 3-5 years (preferred) • Exceptional Communication: You have excellent people skills and a warm, professional phone and email presence • Tech Savviness: You are highly proficient in Google Workspace and quick to learn new software • Superb Organization: You have a natural knack for multi-tasking, prioritizing, and keeping details from falling through the cracks • A Problem-Solving Mindset: You stay calm under pressure and love finding creative solutions in a fast-paced environment.

🏖️ Benefits

• Health insurance • Paid time off • Vision insurance • 401(k) matching • Dental insurance