AVP – Customer Advocacy, Revenue Cycle Management Operations

🕒 March 26

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IKS Health

10,000+ employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 Seed on 2006-12

SaaS • B2B • Artificial Intelligence

IKS Health is a healthcare technology company that provides an AI-driven care enablement platform and services to health systems, physician enterprises, ambulatory practices and specialty clinics. Their offerings include revenue cycle management, clinical documentation (ambient AI scribe, virtual medical scribing, transcription), denial prediction, medical coding and audits, patient access solutions, care coordination and value-based care optimization, combining agentic AI with human expertise to improve clinical workflows, reduce clinician burden, and enhance financial performance.

📋 Description

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions. • Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes. • Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes. • Proactively identifies opportunities for financial, operational, and delivery performance enhancement. • Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation. • Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes. • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

🎯 Requirements

• 7+ years of experience in ambulatory or acute operations management and management consulting or advisory services • 5+ years of revenue cycle experience, including Patient Access and Billing. • Proven record of accomplishment in managing large-scale parallel transitions. • Expertise in leading revenue cycle assessments, system implementations, and operations. • Expertise in revenue workflow optimization and/or performance improvement. • Willingness and ability to travel as required. • Master’s degree in business or healthcare, such as MBA, MHA, or MPH

🏖️ Benefits

• healthcare • 401 (k) • paid time off

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