IKS Health
10,000+ employees
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
IKS Health is a healthcare technology and services company that combines AI-driven software and human expertise to streamline clinical, operational, and financial workflows across the care journey. The company provides platform-based solutions including revenue cycle management, patient access, denial prediction and optimization, medical coding, clinical documentation (ambient AI scribe, virtual scribing, transcription), care team enablement, and value-based care/risk optimization. IKS Health serves health systems, physician enterprises, ambulatory and specialty practices, and emphasizes human-in-the-loop agentic AI built on cloud technologies to reduce administrative burden, improve financial performance, and enhance care quality.
AVP, Customer Advocacy – Revenue Cycle Management Operations
🕒 March 26
🌽 Illinois, Massachusetts, +1 more states – Remote
💵 $150k - $175k / year
⏰ Full Time
🔴 Lead
⚙️ Operations
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IKS Health
10,000+ employees
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
IKS Health is a healthcare technology and services company that combines AI-driven software and human expertise to streamline clinical, operational, and financial workflows across the care journey. The company provides platform-based solutions including revenue cycle management, patient access, denial prediction and optimization, medical coding, clinical documentation (ambient AI scribe, virtual scribing, transcription), care team enablement, and value-based care/risk optimization. IKS Health serves health systems, physician enterprises, ambulatory and specialty practices, and emphasizes human-in-the-loop agentic AI built on cloud technologies to reduce administrative burden, improve financial performance, and enhance care quality.
📋 Description
• Collaborate with health system clients on a range of complex assignments. • Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes. • Proactively identifies opportunities for financial, operational, and delivery performance enhancement. • Spearheads the successful implementation of our product and service suite with clients. • Partner closely with technology teams to deploy & implement products/workflow engines to drive best operational outcomes. • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.
🎯 Requirements
• 7+ years of experience in ambulatory or acute operations management and management consulting or advisory services. • 5+ years of revenue cycle experience, including Patient Access and Billing. • Proven record of accomplishment in managing large-scale parallel transitions. • Expertise in leading revenue cycle assessments, system implementations, and operations. • Expertise in revenue workflow optimization and/or performance improvement. • Willingness and ability to travel as required. • Master’s degree in business or healthcare, such as MBA, MHA, or MPH
🏖️ Benefits
• healthcare • 401 (k) • paid time off
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