VP of Operations

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🕒 March 25

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Infinity Constellation

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

💳 Fintech

AI • B2B • Fintech

Infinity Constellation is the first AI Holding Company dedicated to helping elite founders build AI companies that can operate at unprecedented speeds. By leveraging advanced AI platforms, Infinity Constellation aims to reinvent traditional venture models, focusing on efficient structures that allow businesses to generate profits rapidly with minimal resources. The company supports its portfolio through various operational services, enabling founders to scale and thrive in the rapidly evolving AI landscape.

📋 Description

• Own end-to-end delivery experience: ensure consistency with Everest's SOPs across all clients. • Enforce and continuously improve existing SOPs. • Establish service owner accountability and measurable outcomes. • Partner with the Executive Service lead to drive service quality improvements. • Partner with the Product lead to translate frontline learnings into service design, tooling and playbooks. • Design and run the company's operating rhythm: weekly ops reviews, project check-ins, commitment tracking, and decision forums. • Translate company goals into quarterly and monthly plans with clear owners, timelines, and definitions of done. • Hold the team accountable to commitments. • Refine and maintain a focused company scorecard covering revenue, pipeline, client health, delivery quality, and operational throughput. • Partner with Ops & Data lead to ensure data is accurate, visible, and used in decision making. • Run regular performance reviews that drive course corrections and continuous improvement. • Implement simple decision frameworks and escalation rules so the team brings solutions, not just problems. • Coach functional leads (ops & analytics, executive services, people ops, recruiting) to manage to metrics and raise their operational maturity. • Partner with People Ops and Recruiting on capacity planning, role design, and performance management (you do not own HR, but you are a key stakeholder).

🎯 Requirements

• 7–10 years in operations leadership roles in tech-enabled services, boutique agencies, or similar services businesses at $1–10M ARR. • Has inherited existing SOPs, tools, and data and successfully turned them into a living operating system (cadence, dashboards, accountability). • Proven track record owning and improving performance metrics: service quality, on-time delivery, revenue margin, client retention. • Direct experience managing and coaching functional leads across service delivery, operations, and analytics.

🏖️ Benefits

• Competitive salary • Meaningful equity • Medical, dental, vision healthcare benefits • Flexible PTO policy • 401k • Disability insurance • Remote-first culture