Director, Implementation Success Leader – Coding Expert

🔥 15 hours ago

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Logo of IKS Health

IKS Health

10,000+ employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

IKS Health is a healthcare technology and services company that combines AI-driven software and human expertise to streamline clinical, operational, and financial workflows across the care journey. The company provides platform-based solutions including revenue cycle management, patient access, denial prediction and optimization, medical coding, clinical documentation (ambient AI scribe, virtual scribing, transcription), care team enablement, and value-based care/risk optimization. IKS Health serves health systems, physician enterprises, ambulatory and specialty practices, and emphasizes human-in-the-loop agentic AI built on cloud technologies to reduce administrative burden, improve financial performance, and enhance care quality.

📋 Description

• Be the strategic partner and trusted advisor to key healthcare clients • Own the success of clients ensuring a delightful start and measurable impact • Bridge healthcare operations and customer success, helping clients realize value through adoption • Drive implementations of Coding solutions across the enterprise for both new and existing customers • Lead all core change management, tech and compliance enablement activities

🎯 Requirements

• 10+ years of experience working in US healthcare • 5+ years experience in Medical Coding • AAPC, AHIMA, other coding certifications • Familiar with EHR workflow, clinical documentation, CDI, and medical coding • Customer Management skills especially in dealing with Physicians, Clinical Champions, CMO, CMIO and Practice Leaders

🏖️ Benefits

• healthcare • 401 (k) • paid time off

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