Director of Operational Excellence – Strategic Programs, PMO

🕒 April 30

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Logo of IKS Health

IKS Health

10,000+ employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

IKS Health is a healthcare technology and services company that combines AI-driven software and human expertise to streamline clinical, operational, and financial workflows across the care journey. The company provides platform-based solutions including revenue cycle management, patient access, denial prediction and optimization, medical coding, clinical documentation (ambient AI scribe, virtual scribing, transcription), care team enablement, and value-based care/risk optimization. IKS Health serves health systems, physician enterprises, ambulatory and specialty practices, and emphasizes human-in-the-loop agentic AI built on cloud technologies to reduce administrative burden, improve financial performance, and enhance care quality.

📋 Description

• Operational Diagnosis: Move beyond high-level observations to identify root causes of operational friction using structured, data-driven frameworks. • Execution & Tactical Planning: Translate organizational objectives into detailed project workplans, including clear sequencing, dependencies, resource allocation, and risk mitigation strategies. • PMO Leadership: Lead high-stakes transformational initiatives. • Account Recovery (Go-To-Green): Own the "Go-To-Green" process for at-risk clients. • Collaborative Architecture: Partner with cross-functional teams to build scalable solutions that improve efficiency. • Stakeholder Influence: Navigate complex people dynamics to negotiate and drive change management.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred) • Seven (7) plus years of experience in business analysis, investment banking, consulting, or corporate strategy, in the healthcare sector • Expertise in financial modeling, valuation, and data analytics • Understanding of the healthcare industry, including payer-provider dynamics, regulations, and emerging trends • Exceptional problem-solving skills and the ability to work in a fast-paced, high-stakes environment • Proficiency in Google Suite, MS Excel, MS PowerPoint, and data visualization tools

🏖️ Benefits

• healthcare • 401 (k) • paid time off

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